Your Trusted Partner for In-Store Retail Excellence

1. Introduction and Scope

Welcome to Citi Sales. This Privacy Policy governs the manner in which Citi Sales ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the citisales.shop website and in-store services. This policy applies to the Site and all products and services offered by Citi Sales.

2. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our store, place an order, subscribe to a newsletter, respond to a survey, and in connection with other activities, services, features or resources we make available. The information collected may include:

• Name and contact information (phone number, email address, physical address).
• Transaction data (purchase history, payment method, excluding full card details).
• Technical data (IP address, browser type) for website users.

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3. How We Use Collected Information

Citi Sales collects and uses Users' personal information for the following purposes:

1. To process transactions: To fulfill orders and services requested by the User.
2. To improve customer service: Information helps us respond to your customer service requests and support needs more efficiently.
3. To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided in-store and on our Site.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Citi Sales concerning your access to and use of the citisales.shop website and your transactions within our physical store. You agree that by accessing the store or the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions.

2. Products and Services

All products and services sold in-store and advertised on this Site are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

3. Purchases and Payment

We accept various forms of payment for transactions. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You further agree to promptly update account and payment information, including email address and phone number, so that we can complete your transactions and contact you as needed.

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4. Governing Law

These Terms and Conditions and your use of the Site and in-store services are governed by and construed in accordance with the laws of India, specifically the jurisdiction of Bokaro, Jharkhand, without regard to its conflict of law principles.